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  • What if I have an issue with my order?
    We strive for 100% customer satisfaction. If you encounter any issues with your order, please contact our customer service team, and we'll work diligently to resolve the matter.
  • What payment methods do you accept?
    We accept payments through Stripe, a secure and trusted online payment gateway.
  • Are you affiliated with the IOTA foundation?
    No, we operate independently and are not affiliated with the IOTA foundation or the cryptocurrency in any official capacity.
  • Is my payment information secure?
    Absolutely. We use Stripe, a leading online payment gateway, to process transactions. Your payment details are encrypted and secure.
  • Who is your supplier?
    We proudly partner with Printful, a leading print-on-demand service, to provide you with top-quality products.
  • Can I return or exchange an item?
    Yes, we follow Printful's return policy. If you receive a faulty item or there's an issue with your order, please get in touch with us within 4 weeks of receiving your order, and we'll guide you through the return or exchange process.
  • Do you ship internationally?
    Absolutely! We cater to IOTA enthusiasts worldwide. However, please be aware that shipping times and costs may vary depending on your location.
  • Can I track my order?
    Yes! Once your order is shipped, you'll receive a tracking number to monitor its journey to your doorstep.
  • How long does shipping take?
    Shipping times vary based on your location and the shipping method you choose. Here's a general guideline: USA: 3-4 business days after fulfillment Canada: 6-10 business days after fulfillment Worldwide: 8-14 business days after fulfillment
  • How long will it take for my order to be processed?
    Once you place an order, it typically takes 2-7 business days for apparel products and 2-5 business days for non-apparel products to be produced by Printful. This doesn't include shipping time.
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